Eligibility: Minimum 4 years of experience preferably from BPO background. Experienced in Operation who are having excellent analytical and communication skill with proficient knowledge in MS Office Suite, CRM & Web Based Applications with competent handling of phone calls and emails. A swift hand on keyboard is preferable.

Shift Preference: US Shift

Salary Offered: As per industry standard

Job Description

- Responsible for managing the vendor team, closely monitoring the orders, and play a significant role in expanding business operations throughout North America.
- Continuous interaction with the vendors and the clients based out of USA.
- Compiling and sending the status and completion reports and holding status calls with the contractors.
- Performing feasibility checks,



providing estimates with suggestions for projects that are current and in pipeline.
- Prioritize the jobs as per the complexities and deadlines and ensure systematic distribution of work amongst the team.
- Multitasking will be an essential quality for this job role.
- You should be a proactive problem solver who would understand and properly interpret the clients’ requirements and track the order system.
- Job role will involve but not limited to back office operations, analysis, and email or phone communication with Vendors and Client.

📌 RELATIONSHIP OFFICER (India)
🏢 Archetive Solutions
📍 India