Job Description:

- Acts as an independent engineer in support of creation and deployment of reference architecture designs to be consumed for global deployments of Avaya UC and CC solutions.
- Individual Contributor that designs, installs, configures, customizes, implements, and documents Avaya CC and UC reference solutions.
- Deploy the reference solutions via Automation and fine-tune on an on-going basis. Use VMware tools such as vSphere and vCenter for deployment.
- 10-15 years of proven industry experience working with Avaya solution installations and configurations.
- Ability to support multiple initiatives at any given time.
- Provides management updates and reports on project responsibilities, progress, dependencies, risks, and escalations.
- Ability to work independently and in team environments in shifts with discipline in a remote working environment.
- Willingness to adopt and learn newer technologies.

Technical Skills:
Required Skills

- Strong implementation experience on Avaya UC and/or CC solutions.
- Strong VMware hands-on experience.
- Avaya UC and CC integration experience spanning multiple Avaya products.




- Strong knowledge in Linux OS & Windows OS internal working.
- Core Data Networking and Network Management.
- One or more ACDS/ACSS certification on below platforms
- Team Engagement, Aura Core, IX Workplace, IX Meetings, IX Messaging, CC Elite, CMS, Breeze, AES, Experience Portal, Oceana, Avaya Analytics, and others

Desirable Skills

- Certifications on VMWare / MCSA / RHEL.
- Integration of Avaya systems with other third-party non-Avaya adjuncts – CRM, Call Recording, Workforce Optimization, and others.
- Security and Networking knowledge will be an advantage
- Robust SIP Session Management and SIP protocol knowledge.
- Create and document Architecture Design Artifacts for the solution – Power Point for higher level design representation, Technical Visio Drawings, Configuration Details /Test Plans in Excel and Detailed descriptions in Microsoft Word

Qualifications

B.S. or M.S

Range of Year Experience-Min Year

8

Range of Year Experience-Max Year

12

📌 Senior Lead System Engineer (India)
🏢 Infinite Computer Solutions
📍 India