Guest Relation Executive (India)

Guest Relation Executive (India)

03 Aug
|
PLANET ASHOKA
|
India

03 Aug

PLANET ASHOKA

India

· Welcome and engage with VIPs, Repeat Guests, and long-stay visitors to ensure personalized service.

· Act as the main point of contact for guest inquiries, concerns, and special requests.

· Anticipate guest needs and coordinate with relevant departments to deliver seamless experiences.

· Monitor guest satisfaction through feedback, reviews and surveys, taking proactive steps to address any issues.

· Maintain detailed guest profiles and preferences for future visits.

· Support Front Office operations during peak times and ensure smooth check-in/check-out experiences.

· Train and mentor team members in guest services excellence and brand standards

· Assist with organizing special events, amenities, surprise and delight moments for guests.

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

- Diploma (Preferred)

Experience:

- 2year: 1 year (Preferred)

Work Location: In person

📌 Guest Relation Executive (India)
🏢 PLANET ASHOKA
📍 India

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