03 Aug
|
Della Group
|
India
Job Description:
The Restaurant General Manager is responsible for the overall operations, profitability, guest satisfaction, and team leadership of a high-end specialty restaurant. The role ensures exceptional dining experiences by maintaining the highest standards of service, food quality, hygiene, and operational excellence while achieving financial and business objectives.
Job Expectations:
Key Responsibilities
- Oversee the complete day-to-day operations of the specialty restaurant, ensuring smooth and productive service.
- Lead, mentor, train, and develop Assistant Restaurant Managers, Captains, Stewards, Hostesses, and service staff.
- Ensure exceptional guest satisfaction by delivering personalized and memorable dining experiences.
- Handle guest complaints professionally and ensure timely resolution to maintain high service standards.
- Achieve monthly and annual revenue, profitability, and departmental KPI targets.
Core Competencies
- Leadership & Team Management
- Guest Experience Excellence
- Luxury Hospitality Standards
- Revenue & Profitability Management
- Restaurant Operations
- Food & Beverage Knowledge
- Financial & Cost Control
- Training & Coaching
- Conflict Resolution
- Strategic Planning
- Inventory & Beverage Control
- HACCP & Food Safety Complianc
Minimum Qualification:
Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
Minimum Job Experience:
Minimum 10–15 years
Reporting to:
Director F&B;
Travel:
NA
📌 F & B Service , Restaurant General Manager (India)
🏢 Della Group
📍 India