Role Description:
We are seeking a full time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs.

Key Responsibilities:

 Troubleshoot and resolve technical issues for eVanik users.
 Handle customer inquiries and concerns promptly and effectively.
 Ensure customer satisfaction through excellent service and support.
 Manage and oversee subscription renewals, ensuring continuity of service for users.
 Communicate clearly and effectively with customers to understand and address their needs.
 Provide training to the new users on service functionalities.
 Collaborate with other departments to improve the product and customer experience.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 eVanik Networks
📍 India