SR TECHNICAL SPECIALIST, APPLICATION DEVELOPMENT – Java HCM

Hyderabad, Telangana, India

Description
Support customers through activities which may include but not be limited to the receipt of customers calls, inquiries and complaints resulting in trouble tickets, order input, data gathering and traffic studies. Works with various groups for billing, message and trouble resolutions that directly impact the service(s) provided to customers.

Qualifications

Call Center Technologies-2

CRM Strategy Design and Implementation-2

- Cust Suprt Policies Standards & Proced-2
- Customer Interaction-3
- Customer Relationship Management (CRM)-2
- Customer Support Function-2
- Customer Support Operations-2
- Deliver customer-focused rslt(Non-Sup)-2
- Ignite innovation and change(Non-supv)-1
- Knowledge of Customers-2

Experienced Operations Manager: 3-5 years. Overall experience 10+ Yrs
Experience with AT&T;'s MRS/MLAN/MSS Services preferable




Customer facing operations management experience
Need to work US ET shift as she/he will be supporting the US Ops management shift
Hands on troubleshooting experience in WAN/LAN/FW highly desired

Send resume to Clabse India Private Limited ( Email : [email protected] )

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Let's do outstanding work together. Get the right service, determine what you need and contact us for the most suitable web design prices.

Offices !

India

K Raheja Mindspace, Survey No. 64, Building Number 9, 13th Floor, Madhapur, Hyderabad, Telangana 500081

Australia

8 Muse Blvd,Truganina Victoria Australia, 3029

UK

Startford,London,E20 3BS UK

US

10219 Glenmere creek cricle charlotte -28262

Call Us !

+91-XXXXXXXXXX / +91 (phone hidden)

Contact Us !

[email protected]

📌 SR TECHNICAL SPECIALIST, APPLICATION DEVELOPMENT – Java HCM (India)
🏢 Eximius Tech Innovations
📍 India