- Build and maintain strong relationships with customers.
- Handle customer inquiries, complaints, and service requests efficiently.
- Ensure high customer satisfaction and retention.
- Coordinate with sales, operations, and other departments to resolve customer issues.
- Maintain customer records, feedback, and communication in CRM systems.
- Follow up with customers for orders, services, and feedback.
- Identify opportunities for repeat business and customer growth.
- Prepare customer reports and analyze feedback to improve service quality.