Job Title: Head Administration
Department:
Administration
Reports To:
Director, HKBKGI
Location:
Campus-based (Multiple Institutions under GI)
Job Purpose:
To lead and oversee the administrative operations of the institution, including policy management, payroll, onboarding, recruitment oversight, compliance with AICTE norms, insurance management, employee records, and inter-departmental coordination to ensure productive and compliant operations.
Key Responsibility Areas (KRAs) and Key Performance Indicators (KPIs):
1. Policy Management
KRA:
Draft, update, and enforce institutional administrative policies.
KPIs:
% of policies reviewed and updated annually
Number of policy breaches reported
Time taken to implement revised policies
2. Payroll Management
KRA:
Ensure timely and accurate payroll processing in line with institutional and statutory norms.
KPIs:
Payroll accuracy rate
% of payrolls processed on or before the due date
Number of payroll-related grievances
3. Onboarding and Exit Formalities
KRA:
Manage employee onboarding and exit processes across institution.
KPIs:




Onboarding satisfaction score (new joiners)
Exit clearance completion rate (% completed within defined timelines)
4. Insurance Management
KRA:
Ensure insurance coverage is maintained across assets, personnel, and infrastructure.
KPIs:
% of assets insured and documentation completed
Insurance renewal compliance rate
Claim processing time
6. AICTE Documentation & Coordination
KRA:
Ensure timely and accurate filing of AICTE documents and provide infrastructure compliance advice.
KPIs:
Accuracy score of AICTE documentation (zero discrepancies)
Submission compliance (% submitted on or before deadline)
Number of follow-ups required from statutory bodies
7. General Administrative Support
KRA:
Handle minor grievances, coordinate between institutions, and support operational requirements.
KPIs:
Average grievance resolution time
Inter-department issue resolution success rate
Ticket booking and travel arrangement satisfaction rate

📌 Osb-Admin Head (Bengaluru)
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