Dalal & Mehta Immigration Law Firm | Virtual Firm Based in New Jersey
Are you a polished professional with a warm, client-focused approach? Dalal & Mehta Immigration Law Firm is seeking a
Receptionist
to join our team. This position is the first touchpoint for our clients—ensuring every call and email reflects the care, professionalism, and excellence of our firm.
Dalal & Mehta is a trusted immigration law firm that represents clients across the United States and internationally. We pride ourselves on providing compassionate, high-quality legal representation while maintaining a client experience rooted in professionalism, clarity, and respect.
Greet clients warmly via phone and email, ensuring a professional and compassionate first impression.
Manage a
high volume of inbound and outbound calls ******+ per day)
with efficiency, accuracy, and professionalism.
Schedule appointments, consultations, and meetings for potential clients with the
Intake team
or
Case Specialist
.
Route calls for existing clients directly to the
Production team
.
Maintain and update client records in our case management system (
Lawmatics
).
Follow strict adherence to our established call and communication
scripts
.
Provide administrative support to ensure smooth day-to-day operations of the
PNC team
.




Serve as a bridge between clients and attorneys, ensuring communication is explicit, respectful, and timely.
Complete other administrative tasks as needed.
Conduct
follow-up calls
as part of client relationship management.
Strong
English and Hindi speaking skills
(additional languages like Gujarati or Spanish a plus).
Proven experience handling
high call volumes
in a receptionist or client-facing role.
Demonstrated experience with
inbound and outbound call management
.
Professional communication style and ability to manage sensitive matters.
Proper work setup:
quiet, distraction-free environment
(no background noise such as traffic or honking), strong and reliable internet connection,
noise-cancellation headphones
, and a high-performing
laptop/desktop
. All technical requirements will be reviewed and verified before hiring.
Ability to multitask, stay organized, and follow established processes consistently.
Be part of a mission-driven firm that truly makes an impact in people's lives.
Supportive team environment with opportunities to learn and grow.
Competitive salary commensurate with experience.
Flexibility to work remotely with professional expectations in place.

📌 Receptionist For New Client Team - Mumbai
🏢 Dalal-Mehta-Law-Llc
📍 Mumbai