Key Responsibilities
Review, verify, and process
insurance applications, renewals, endorsements, and cancellations
for Property & Casualty (P&C;) policies.
Handle
claims documentation and first notice of loss (FNOL)
, ensuring timely and accurate submission.
Interact with brokers, underwriters, and customers to obtain required details and resolve queries.
Maintain up-to-date records in insurance systems and databases.
Ensure compliance with
company guidelines, client SLAs, and regulatory standards
.
Perform
quality checks
and ensure zero defects in policy/claim documentation.
Support team leads in achieving process metrics such as
TAT (Turnaround Time), accuracy, and customer satisfaction scores
.
Collaborate with cross-functional teams to handle escalations and process improvements.
Required Qualifications & Skills
Bachelor's degree (any discipline, preferably commerce, business, or finance).
0–3 years of experience in
insurance processes (P&C; / General Insurance preferred)
.




Knowledge of
insurance terminology, policy lifecycle, and claims process
will be an added advantage.
Robust attention to detail and ability to work with large volumes of data.
Proficiency in
MS Office (Excel, Word, Outlook)
and comfort working on insurance systems.
Good
communication skills (verbal and written)
to interact with internal teams and clients.
Ability to work in a
fast-paced environment
and meet deadlines.
Key Competencies
Analytical thinking & problem-solving
Process orientation & accuracy
Customer service mindset
Team collaboration
Time management & multitasking
Compensation & Benefits
Competitive salary based on experience and skills
Performance-based incentives
Health and insurance benefits as per company policy
Learning & development opportunities in insurance domain

📌 Senior Process Associate - Property & Casualty Insurance (Bengaluru)
🏢 ABC First
📍 Bengaluru