This role is for one of Weekday's clients
Min Experience: 3 years
Location: Gurgaon
JobType: full-time
We're looking for a proactive and hands-on
IT Administrator
to manage all office hardware, software, and user access systems. This role is responsible for ensuring that every employee's workstation, the office network, and conference room setups function smoothly on a daily basis. The person will act as the first point of contact for all IT-related issues and play a key role in keeping the company's systems secure and reliable.
Key Responsibilities
1. Device & Hardware Management
Set up new laptops, monitors, and accessories for new hires.
Maintain an up-to-date asset inventory (laptops, peripherals, and licenses).
Troubleshoot and repair hardware issues (laptops, printers, projectors, etc.).
Coordinate with vendors for repair, replacement, or procurement of equipment.
2. Software Installation & Maintenance
Install, configure, and update software as per company standards (antivirus, productivity tools, etc.).
Manage and monitor antivirus, system updates, and patching.
Support employees with software troubleshooting (VPN, email clients, etc.).
Assist with maintaining compliance to security and software usage policies.
3. Office Network & Connectivity
Ensure smooth functioning of office LAN/Wi-Fi networks.
Troubleshoot connectivity issues (wired/wireless).
Coordinate with ISPs for uptime and service quality.
4. Conference Room & Meeting Setup
Set up and test conferencing systems (Zoom, Google Meet, Teams, etc.).
Troubleshoot AV equipment and ensure smooth meeting experiences.
Maintain projectors, displays, cameras,



and microphones in ready-to-use condition.
5. User & Access Management
Handle IT onboarding/offboarding — laptop provisioning, email/account setup, and permissions.
Manage user accounts and access levels.
Enforce company policies on passwords, MFA, and data access.
Regularly review and clean up inactive accounts.
6. IT Support & Documentation
Provide day-to-day support for IT issues raised via ticketing/email/chat.
Maintain FAQs, setup guides, and asset assignment records.
Train employees on IT best practices (password safety, data backup, etc.).
Required Skills & Qualifications
Technical Skills
Strong working knowledge of
Windows
and
macOS
environments.
Familiarity with
Google Workspace
administration.
Basic understanding of
networking (LAN/Wi-Fi, DHCP, DNS, VPN)
.
Experience installing and managing antivirus and endpoint protection tools.
Familiarity with
MDM solutions
(e.g., Intune, Kandji, Jamf, or similar).
Soft Skills
Excellent troubleshooting and problem-solving ability.
Service-oriented and responsive to employee IT needs.
Solid communication and organization skills.
Detail-oriented with a focus on reliability and follow-through.
Preferred Experience
3–5 years of hands-on IT administration or technical support experience.
Experience supporting ******* employee environments
Certifications like
Google Workspace Administrator
are a plus.
Performance Indicators
Timely resolution of IT support tickets.
95% uptime of office network and AV systems
Accurate tracking of IT assets and licenses & compliance with IT security and software policies.

📌 It Administrator (Haryana)
🏢 Weekday AI
📍 Haryana