We are hiring Freshers and Experience Candidates our hospital, based on Experience, Skill and Qualification will provide the best salaries

1. Patient Interaction & Support

- Act as the first point of contact for patients and their families.
- Guide patients through hospital procedures (admissions, consultations, billing).
- Provide information about services, doctors, and departments.
- Offer emotional support and address patient concerns.

2. Handling Complaints & Feedback

- Listen to patient complaints and resolve issues promptly.
- Coordinate with doctors, nurses, and departments to address concerns.
- Maintain records of feedback and suggest improvements.
- Ensure patient satisfaction and service quality.

3. Coordination & Communication

- Coordinate between patients and medical staff for smooth service delivery.
- Arrange appointments, tests, and follow-ups.
- Ensure clear communication of treatment plans and hospital policies.

4. Admission & Discharge Assistance

- Assist patients with admission and discharge procedures.




- Help with documentation and insurance-related processes.
- Ensure patients understand discharge instructions.

5. Patient Experience Management

- Monitor overall patient experience during hospital stay.
- Conduct patient satisfaction surveys.
- Implement service improvement initiatives.

6. Administrative Duties

- Maintain patient records and service logs.
- Prepare reports on patient feedback and complaints.
- Support front office or customer service operations

Pay: From ₹13,000.00 per month

Advantages:

- Food provided
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- Patient Relation Officer: 1 year (Preferred)

Language:

- Telugu and English (Preferred)

Location:

- Tirupati, Andhra Pradesh (Preferred)

Shift availability:

- Day Shift (Preferred)
- Night Shift (Preferred)

Work Location: In person

📌 Patient Relation Officer (India)
🏢 Akshiraa Mom & Me Hospitals
📍 India