This role is for one of the Weekday's clients
Salary range: Rs ******* - Rs ******* (ie INR ***** LPA)
Min Experience: 6 years
Location: Bengaluru
JobType: full-time
We believe that solving public challenges requires more than technology and policy — it demands
human-centered design
. As the
Design Thinking Lead
, you will play a pivotal role in shaping how governments, citizens, and frontline workers interact with systems, ensuring that solutions are
intuitive, inclusive, and scalable
.
Your first major initiative will focus on transforming sanitation services through the
Manhole to Machinehole (M2M) project
, an effort aimed at eliminating unsafe manual scavenging by promoting fully mechanized desludging across Indian cities. Through thoughtful design, you will help make sanitation safer, more efficient, and equitable for all.
Key Responsibilities:
Apply
human-centered and systemic design principles
to products, programs, and service delivery models.
Design creative
public system and service solutions
that address complex social challenges.
Facilitate
co-creation workshops




and training sessions with governments, NGOs, citizens, and frontline workers.
Develop visual design tools such as
journey maps, process flows, and ecosystem diagrams
to communicate insights and solutions effectively.
Create and implement
training modules
for urban local bodies (ULBs), NGOs, and sanitation workers.
Champion the integration of
design thinking
into public service delivery and transformation initiatives.
Requirements:
7–12 years of experience in
service design, systems design, or human-centered design
.
Proven ability to simplify complex problems into clear, user-friendly solutions.
Skilled in facilitation, co-creation, and tools such as
Figma, Miro, and Adobe Creative Suite
.
Experience designing for
public systems, civic technology, or social impact
initiatives is essential.
Skills:
Design Thinking, Social Impact, Human-Centered Design, Service Design, Systems Design, Co-Creation

📌 Design Thinking Lead (Bengaluru)
🏢 Weekday AI
📍 Bengaluru