As a Technical Specialist - PDS (Platform Data Specialist) team member, you will join the Operations team, a group of highly skilled individuals working to protect enterprise-level commercial customers from digital risk. Using our proprietary platform, this role focuses on supporting our Platform Specialist team by identifying and conducting detailed analysis of cyber risks. You will be responsible for researching these risks and creating alerts. Your goal: find the real-time information that will impact our customers, identifying risks and applying the appropriate escalation path.
Roles & Responsibilities:
Work with internal teams to determine various attack vectors for our customers
Familiarize yourself with protected assets to help learn and set expectations
Determine best methods of finding customer-related risks across the internet - Social, Domains, Surface web
Find and analyze these risks for high-value use cases
Learn and work from pre-established workflows by our customers and threat-intel teams
Utilize ZeroFox tool set to create correct meaningful alerts for each customer/network
Perform RCA of customer escalations and requests
Train team members into evolving cyber threats and techniques across social media, surface web
Qualifications:
Bachelor's/Master's Degree in technical discipline (e.g. engineering) or equivalent experience
Experience in threat-hunting, threat-intel, OSINT or cybersecurity role, typically obtained in 2-3 yrs
1-3 years of experience leading a team of size 3 to 5
Understanding of basic network and host security concepts
Extreme attention to detail
Strong analytical skills
Knowledge of major social networks
Knowledge and familiarity with cyber-threats (e.g. phishing)
Solid interpersonal and social skills
Spoken and written fluency in the English language
Huge Plus:
Experience with other SaaS, cyber security, or social media products or services
Knowledge of emerging social networks, surface web threats
Spoken and written fluency in English
Experience in Customer Success, root cause analysis
Competitive compensation
Community-driven culture with employee events
Generous time off
Best-in-class advantages
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture