Job Title:
Inside Sales Executive – Oncology Nutrition Program (Telesales)
Location:
Gurgaon (Work From Office)
Department:
Inside Sales / Patient Engagement – Oncology Nutrition
Reports To:
Inside Sales Head
Role Summary
We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope's
Oncology Nutrition Program
. The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, and
converting leads into OPD consultations with Dr. Manjari Chandra
, Senior Oncology Nutrition Expert at Everhope.
This is a
consultative sales role
, where trust, empathy, and correct information are key to conversion.
Key Responsibilities
Lead Handling & Conversion
Handle
inbound enquiries
from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.
Make
outbound follow-up calls
to pending and cold leads to re-engage interest.
Understand patient details such as:
Cancer type & stage
Current treatment (chemo / radiation / surgery / immunotherapy)
Nutrition-related issues (weight loss, appetite, weakness, side effects)
Clearly explain the
benefits of oncology nutrition
and how it supports cancer treatment outcomes.
Convert qualified leads into OPD appointments
with
Dr. Manjari Chandra
(in-person / virtual).
Patient Counselling & Education
Counsel patients and caregivers on:
Why nutrition is critical during cancer treatment
How personalized nutrition helps manage side effects and improves recovery
Position Everhope's Oncology Nutrition Program as:
Expert-led
Evidence-based
Personalized for each cancer journey
Address patient concerns,



hesitations, and objections with empathy and confidence.
CRM & Follow-ups
Maintain accurate lead records in CRM.
Update call notes, patient status, and follow-up timelines.
Ensure
zero lead leakage
through disciplined follow-up.
Track lead stages: New, Follow-up, Interested, Booked, Not Interested.
Internal Coordination
Coordinate with:
Nutrition team
Front desk / OPD team
Marketing team (feedback on lead quality)
Ensure smooth appointment booking and patient handover.
Performance & Targets
Achieve daily and monthly:
Call targets
OPD booking targets
Conversion ratios
Maintain high quality conversations with a patient-first approach.
Required Skills & Competencies
Excellent communication skills in
English & Hindi
Strong
tele-counselling and consultative sales skills
High empathy and emotional intelligence
Ability to explain medical/nutrition concepts in simple language
Robust follow-up discipline and CRM usage
Ability to handle sensitive cancer-related conversations professionally
Eligibility Criteria
Education:
Graduate in any discipline
(Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)
Experience:
0–4 years in Inside Sales / Telesales / Patient Counselling
Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred
Location:
Gurgaon (WFO)
What We Offer
Fixed salary + attractive performance-based incentives
Structured training in:
Oncology basics
Nutrition counselling
Patient communication
Opportunity to work with
senior clinical experts like Dr. Manjari Chandra
High-growth role in a fast-expanding oncology care ecosystem
Meaningful work that directly impacts patient outcomes

📌 Sales Executive - Nutrition (Fresher) (Haryana)
🏢 2070Health
📍 Haryana