About ****Health
W Health has set up India's first healthcare focused Venture Studio called
****Health
- an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include
Elevate Now
,
Nivaan Care
,
Reveal Healthtech
,
BabyMD
and
Everhope Oncology
.
Role Overview
The IT Manager will be responsible for
managing and securing the entire IT infrastructure
of the organization, ensuring compliance with the
Cybersecurity & Cyber Resilience Framework (CSCRF)
, and supporting employees across multiple office locations. This role covers
IT operations, cybersecurity designing, implementation, asset management, networking, hardware/software lifecycle, vendor management, patching, backup, endpoint security, and user support
.
The IT Manager will work on designing and implementation of all cybersecurity controls.
Key Responsibilities
1. IT Infrastructure & Operations
A. End-User & Hardware Management
Manage and support laptops, desktops, printers, peripherals for ~40 staff across multiple cities.
Enforce device hardening and security baselines (as per OS, endpoint, and network hardening policies).
Ensure secure device provisioning, configuration, updates, and decommissioning.
B. Network & Connectivity Management
Manage office networking setups across cities (LAN, WiFi, firewalls, switches, routers).
Ensure
WPA3
, VLAN segmentation, RBAC, and secure co-working network controls.
Maintain VPN access, MFA enforcement, bandwidth policies, and network monitoring.
C. SaaS & Application Support
Administer critical SaaS tools (email, collaboration tools, cloud storage, CRM, monitoring tools).




Manage access provisioning, de-provisioning, privilege controls, and license renewals.
2. Cybersecurity & CSCRF Compliance
A. Designing & Implementation of Cybersecurity Controls
Enforce all policies:
Risk management
Asset management
Authentication & authorization
Data protection & encryption
Network security
Patch management
Incident response
VAPT & vulnerability management
Third-party vendor security
Backup & disaster recovery
B. Identity & Access Management (IAM)
Apply least privilege and time-bound access principles.
Manage MFA for all critical systems and remote access points.
Review access logs and dormant accounts.
C. Incident Detection & Response
Monitor endpoint alerts, email security, network anomalies.
Log, escalate, and document security incidents as per incident management SOP.
Support forensic investigations, RCA, and SEBI reporting requirements.
D. Patch Management & Updates
Monitor OEM advisories, deploy updates as per severity timelines:
Critical: 7 days
High: 15 days
Medium/Low: 30 days
Maintain patch logs, testing records, and change control approvals.
E. Vulnerability Management
Coordinate VAPT activities with CERT-In empanelled auditors.
Track remediation progress and ensure revalidation.
3. Asset Management & Documentation
A. IT Inventory Ownership
Maintain a detailed asset register for all hardware, software, and cloud resources.
Track asset lifecycle from purchase to disposal.
Validate annual inventories and reconcile with physical assets.
B.



Software Compliance
Maintain SBOMs for critical systems (as mandated in policy).
Ensure only licensed and approved software is installed.
Prevent unauthorized devices or applications.
4. Data Protection, Backup & DR
Implement daily/weekly backups for critical data and server images.
Manage off-site/cloud backup storage.
Test restore procedures periodically to meet RPO/RTO targets.
Ensure encryption at rest and in transit for all sensitive data.
5. Vendor & Third-Party Management
Ensure all IT vendors adhere to cybersecurity requirements.
Manage NDAs, MSAs, SLAs, and third-party audit documentation.
Validate controls from co-working space providers (network segregation, CCTV access, etc.).
Perform quarterly vendor security reviews.
6. Support & Employee Training
Provide L1/L2 support for IT issues, outages, and hardware failures.
Conduct employee cybersecurity awareness training (phishing, data handling, passwords).
Ensure HODs and teams are aligned with acceptable use policy.
Technical Skills
Solid knowledge of Windows/macOS administration
Office 365/Google Workspace administration
Endpoint security tools (AV/EDR)
VLAN, firewalls, VPNs, WiFi protocols, network segmentation
Backup/disaster recovery systems
Hands-on patching, asset management, logging, MFA
Experience with VAPT coordination & vulnerability remediation
Familiarity with SEBI cybersecurity requirements (preferred)
Experience
4–8 years in IT administration or IT infrastructure roles
Multi-location IT operations experience
Experience working in regulated industries (preferred)
Behavioral Competencies
High ownership and accountability
Strong documentation discipline
Ability to work independently across distributed teams
Proactive problem-solving and risk identification
Confidentiality and ethics benchmark

📌 It Manager (Delhi)
🏢 2070Health
📍 Delhi