Job Details:
Role Type: Fulltime
Location: Bangalore (5 days In office) | Mon to Friday
Designation: Content Operations Associate
Role Overview:
As a Content Operations Associate, you will play a pivotal role in managing content operations, from ideation to execution. You will work closely with creators, develop content ideas, manage communication, and oversee the production process to ensure timely delivery of high-quality videos. You will also be responsible for content moderation, ensuring that all content aligns with our guidelines and standards.
Key Responsibilities:
Build and maintain strong relationships with content creators.
Onboard new creators, guide them through the content creation process, and ensure timely delivery of videos.
Act as the primary point of contact for creators, handling queries, feedback, and providing creative support.
Content ideation and quality control:
Collaborate with creators to brainstorm and develop content ideas for shows and episodes.
Review and moderate all content to ensure compliance with company guidelines and community standards.
Provide constructive feedback to creators to improve content quality and align with brand voice.
Flag and resolve any content issues or discrepancies promptly.
Creator Relationship & Retention:
Build strong relationships with content creators, educators, and influencers.
Develop creator engagement and retention strategies to keep top talent motivated.
Collaborate with creators to align content with audience needs and platform goals.
Performance tracking and Reporting :
Track content performance metrics and analyze data to provide insights on improving future content.
Compile feedback and performance reports to share with creators for continuous improvement.
1-2 years of experience in content operations, creator management, or content strategy (preferably in edtech, media, or digital learning platforms).
Experience in managing creator communities and improving creator retention.
Creative mindset with a knack for content ideation and storytelling.
Familiarity with content moderation standards and community guidelines.
Proficient in using content management systems, project management tools, and basic video editing software is a plus.
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