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Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Job Title:
AI Applications Engineer II
Location:
Bangalore/
Chennai, India
About the Role
We're looking for a passionate
AI Applications Engineer II
to join our growing
Enterprise AI Team
. In this role, you'll help manage, support, and optimize our
Google Gemini Enterprise
agentic AI platform
, ensuring it operates securely, efficiently, and at scale across the organization.
You'll spend most of your time focused on Gemini
Enterprise platform administration, governance, and support
, along with some dedicated time to enhancing/building/doing POC work on agentic and
automation projects
that furthers performance, user experience, and integration with Five9 enterprise systems.
If you're driven by innovation, precision, and the chance to shape how AI supports a global business, this is the role for you.
Key Responsibilities
Administer, configure, and optimize
Gemini Enterprise
and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
Manage
user provisioning, license assignments, access controls, and security policies
, ensuring consistency with IT, Infosec and compliance governance standards.
Oversee appropriate
Google Cloud Platform (GCP)
resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
Support




cloud run workflows, CI/CD automation pipelines, and containerized environments
, leveraging tools such as Terraform, Docker, and Kubernetes.
Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
Conduct
prompt engineering
and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
Maintain and update
documentation, runbooks, and best practice guides
for platform operations, deployment, and support.
Deliver
training and enablement sessions
to end users and power users on Gemini Enterprise capabilities and AI use cases.
Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.
Key Requirements
Bachelor's or Master's degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
Minimum of
2 years of GCP experience
supporting or developing AI/ML solutions on Google platform.
Hands on experience with
AI/ ML solutions/apps
and operational best practices (ML Ops experience is advantageous).
Proficiency with
GCP services
such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
Experience in
automation and scripting
using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.




Familiarity with
Gemini Enterprise
or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
Strong understanding of
security, compliance, and auditing practices
, including DLP, Access Transparency, and data residency standards.
Excellent
problem-solving, analytical, and troubleshooting
skills.
Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.
Why You'll Love Working Here
Be part of a forward-thinking
Enterprise AI Team
, driving next-generation innovation across the company.
Work hands-on with
cutting-edge technologies
like
Google Gemini Enterprise
and other agentic AI tools that power real-world business applications.
Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
Enjoy a culture that values
experimentation, continuous learning, and teamwork
, with opportunities to grow your skills in cloud operations and AI engineering.
Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

📌 Ai Applications Engineer Ii (Chennai)
🏢 Five9
📍 Chennai