Samples Coordinator
Forms+Surfaces is looking for Samples Coordinator to join our team!
Job Location: Pune Plant – Lonikand (Near Wagholi)
Company Overview
Forms+Surfaces designs and manufactures architectural products used in public spaces around the world. From walls and elevator interiors to site furnishings and lighting, our line invites creativity and provides real-world solutions to the challenges our customers face.
Scope and responsibilities:
Learn information systems 'Q' (CRM) and M2M (ERP) of the company.
Lead samples fulfilment process and oversee all sample requests received through 'Q'.
Benchmarking or product matching based on customer's request.
Understand customers' needs and formulate the corresponding product specs
Work closely with marketing & other departments to arrange new samples
Establish and maintain quality standard and coordinate with production.
Prepare requirement plan and share with production, get their schedule.
Ensure that all sample requests, standard & custom products are fulfilled on time. Prioritize and execute products requests from sales team within deadlines.
Establish MOQ and always maintain stock. Keep Q updated on availability of samples and scheduled date.
Create sales orders in M2M for custom samples. Coordinate with engineering to release job orders to production.
Track quarterly update kits for each existing sales team and full presentation kits for new members of the sales team.
Maintain and ensure general quality standards associated with standard and custom samples and the general quality standards associated with packing and shipping.
Maintain and ensure record of sample retains.
Interact with sales team to understand product requirements clearly.
Maintain records of product specifications and samples.
Generate new part numbers for samples in M2M & Q.
Implement process improvements to achieve product / samples quality.
Perform product samples inspections to identify any defects and share findings with respective departments for rectification.
Meet safety compliances.
Required qualification, skills and experiences:
2 years of experience in product development, marketing & samples department. Any graduate degree with English as primary language preferred.
REQUIRED SKILLS:
Excellent IT skills with MS excel, Outlook (emails), MS word.
Managing multiple tasks together and working under pressure.
Excellent email writing in English and communication skills.
Strong interpersonal communication skills. Positive analytical and ability to perform under pressure.
Ability to read and understand material specifications.
SAP/ ERP experience (preferably ERP).
Making customer masters and Sales order in M2M.
Coordination within internal departments as well as sales team & customers.
Ready to relocate near Wagholi, Pune.