About PhonePe Group:
PhonePe is India's leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right
environment for you is just one of the things we do. We empower people and trust them to do the right
thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a
big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of
the best minds in the country and executing on your dreams with purpose and speed, join us!
Position :
AM – Services Procurement
Reporting to
: Lead – Services Procurement
Position Overview:
The AM - Services procurement is responsible for being the single point of contact for to manage key external vendors for Facility, CX, HR & other related services contracts.
This person will partner with other functions like HR, Facility, Security and legal to develop sourcing strategy, negotiation tactics and manage contract terms and conditions while minimizing PhonePe liability/exposure.
Additionally, the said position will create metrics for each contract and measure the vendor's and PhonePe's adherence and performance against those metrics and report the findings to senior leadership.
Responsibilities:
This role is responsible to drive & support Contract procurement (or) Management activities pertaining to Facility, HR, Admin, CX and Security management
Understand the techniques and competency to plan, organize and stage meetings, conferences, exhibitions and other tourism related business events from both project management as well as operations perspectives.
Know and understand of the key management processes and procedures involved in the different hotel,



Airlines, and Cab operating departments such as rooms division, sales & marketing and F&B.;
Have a good grasp of attractions and Event management fundamentals.
For the category (s) resource will be required to drive Category planning, Market research & analysis, savings opportunity identification & spend optimization.
RFX activities, Supplier selection, Supplier Due diligence, Negotiation, Tactical buying, Contract management (includes creation), Catalogue Management (includes enablement).
Proven skills in Vendor Profile Evaluation, Performance Assessment and Vendor Management
Supplier management, Statutory & Regulatory risk management, support audits, management reporting, and independent Stakeholder / Supplier / Client management.
Ability and network and form high quality working relationships with clients and colleagues
Robust analytical and data management skills, ideally proven in a Sourcing and Procurement Operations context
Ability to understand and translate customer requirements and find appropriate solutions with quick turnaround time and meet organizational and client expectations
Ensure a quick turnaround time for to meet the customer requirements for a PR to PO process.
Supplier management, Statutory & Regulatory risk management, support audits, management reporting, and independent Stakeholder / Supplier / Client management.
Negotiations: Finalization of Contracts. National contracts for Volume benefit, integration of services under single vendors, pooling of demand & Increase contract coverage.
MIS & Controlling (Commercial Functions): Saving details, Contract matrix, Procurement Reports & Adherence analysis.
Ensuring documentation as per process and controlling procurement resources and activities
Knowledge, Skills and Abilities:
Graduate/ Post Graduate in any discipline. BE in Engineering, MS or MBA, preferred
2-4 years of experience working in procurement. Specific experience in Facility & HR procurement is preferred
Experience working across pan India vendors,



multi-cultural awareness and sensitivity, and emerging market awareness and experience
Demonstrated success required to in defining and implementing a sourcing strategy yielding year over year
Experience in dealing with large number of suppliers with varied complexity.
A self-starter and require minimal supervision
Excellent communication (verbal and Written) and influence skills
Advanced skills in Microsoft Office applications
Knowledge of e-Sourcing modules of SAP / FUSION etc., is desirable
Ability to work effectively with all levels of management, all functional areas.
Knowledge of Domestic taxes
Key Competencies:
Collaboration: Ability to influence change outside of direct organization. Ability to weigh benefits and risks on behalf of entire company for this area of responsibility
Communication: Excellent verbal and written communication skills with the ability to communicate and influence at all levels in the organization
Contract Management: Deliver savings through spend optimization & business process redesign
Statutory & Regulatory Risk management
Internal policy Governance, Min Wages & legal documentation, Control and SLA compliance
Leadership: Demonstrated leadership skills including growth and development of teams
Business Acumen: Demonstrated strong business and financial understandings
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
Insurance Benefits -
Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program -
Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support -
Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits -
Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits -
Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits -
Higher Education Assistance, Car Lease, Salary Advance Policy
Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe
on our blog
.
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📌 Associate Manager, Procurement (Bengaluru)
🏢 PhonePe
📍 Bengaluru