Track Manager (Support & Operations) (India)

Track Manager (Support & Operations) (India)

03 Aug
|
HCLTech
|
India

03 Aug

HCLTech

India

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

Job Description – Intune Engineer (L3.2)

Role Summary

The Intune L3.2 Engineer is a Principal/Lead Engineer responsible for enterprise architecture, platform governance, strategic roadmap planning, security transformation initiatives, and global endpoint management modernization across the Microsoft ecosystem.

Key Responsibilities

Own enterprise Intune architecture and roadmap.
Design global endpoint management and security strategies.
Lead large-scale Intune migration and transformation projects.
Architect Cloud Native endpoint management solutions.
Drive Zero Trust implementation initiatives.
Design enterprise Conditional Access and compliance frameworks.
Define governance, standards, and operational models.
Lead platform optimization and automation initiatives.
Provide executive-level technical consultation.
Review and approve solution designs and major changes.
Drive service improvements and operational excellence.
Mentor L2, L2.3, and L3 engineers.

Technical Skills

Enterprise Architecture

Microsoft Intune Architecture
Endpoint Management Strategy
Cloud-Native Workplace Solutions
Enterprise Mobility & Security

Security & Compliance

Zero Trust Architecture
Advanced Conditional Access
Privileged Access Management
Risk-Based Access Controls

Endpoint Security

Microsoft Defender Suite
Endpoint Privilege Management
Attack Surface Reduction
Compliance Frameworks

Automation & Integration

Advanced PowerShell
Microsoft Graph API
Logic Apps
Automation Runbooks
API Integrations

Advanced Deployments





Global Autopilot Deployments
Co-Management Architecture
Tenant Consolidation & Migration
Cross-Tenant Device Migration

Leadership

Solution Governance
Technical Leadership
Architecture Reviews
Service Transformation

Experience

10+ years of EUC/Workplace Services experience.
7+ years in Microsoft Intune/MEM architecture and administration.
Experience delivering large-scale enterprise mobility and endpoint transformation programs.

Preferred Certifications

Microsoft Certified: Endpoint Administrator Associate (MD-102)
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Enterprise Administrator Expert
Microsoft Security Operations Analyst Associate
ITIL Foundation / ITIL 4

Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining recent ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.

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📌 Track Manager (Support & Operations) (India)
🏢 HCLTech
📍 India

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