03 Aug
|
Weekday AI
|
Delhi
This role is for one of Weekday's clients
Salary range: Rs ****** - Rs ****** (ie INR ******** LPA)
Min Experience: 1 year
Location: new delhi
JobType: full-time
About the Role
We are on the lookout for a dynamic and detail-oriented
Visa Executive – Holiday Package & Travel Support
professional to join our growing travel team. If you are passionate about travel and have hands-on experience in holiday packages and visa facilitation, this role offers you the opportunity to help travelers create seamless journeys across the globe. You'll play a pivotal role in managing both domestic and international travel documentation, client communication, and itinerary planning.
Key Responsibilities
Visa Processing (Domestic & International):
Manage end-to-end visa application procedures for various countries, including tourist, business, and transit visas. Coordinate with clients to gather documentation, fill applications, arrange appointments, and track submissions.
Holiday Package Coordination:
Design and recommend customized holiday packages tailored to client preferences. Collaborate with tour operators, hotels, and airlines to build competitive and appealing travel solutions.
Client Consultation:
Guide customers on travel requirements, visa timelines, documentation procedures, and package inclusions. Provide destination-specific information and ensure a smooth pre- and post-travel experience.
Documentation Management:
Review and verify all client documents for accuracy and completeness. Maintain organized records of each client's travel and visa documentation, including payment receipts and communication logs.
Cross-Team Collaboration:
Work closely with the ticketing,
operations, and sales teams to ensure a smooth end-to-end experience for clients. Support in finalizing travel dates based on visa approval timelines.
Customer Support:
Address customer queries via calls, emails, or walk-ins with promptness and professionalism. Keep clients informed about the progress of their applications and answer any travel-related inquiries.
Sales and Upselling:
Promote value-added services such as travel insurance, hotel upgrades, sightseeing options, and exclusive holiday packages. Drive cross-sell opportunities where appropriate.
Market Awareness:
Stay updated on global visa policies, travel advisories, recent destinations, and tourism trends to better assist and advise clients.
Requirements
Education:
Graduate in Travel & Tourism, Hospitality, Business Administration, or any related discipline is preferred.
Experience:
1–3 years of hands-on experience in visa handling, travel operations, or holiday package planning.
Communication Skills:
Exceptional verbal and written communication skills. Ability to build rapport quickly and convey information clearly to clients.
Knowledge:
Solid understanding of international visa processes and documentation requirements. Awareness of holiday destinations and travel routes is essential.
Technical Proficiency:
Comfortable using MS Office tools, online visa application platforms, and travel booking software.
Organizational Ability:
Strong multitasking skills, time management, and attention to detail. Capable of working under tight deadlines.
Attitude:
Self-driven, customer-centric, proactive, and a team player with a positive outlook towards problem-solving.
📌 Visa Executive (Delhi)
🏢 Weekday AI
📍 Delhi