Company Description
Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Contemporary & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from ******** guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
Financial
Assist F&B; management with achieving financial targets
Supervises the team's sales attributes
Offers suggestions and advice to guests regarding the different services available
Is in charge of organizing the F&B; point of sale/outlet for operations as per the Hotel Standards
Increases revenue for the point of sale through additional sales techniques
Helps the point of sale attain profitable results
Helps increase guest loyalty through quality of service.
Operational
Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.
Helps employees improve their skills and provide support for career development.
Manages the team on shift basis.
Ensures guest satisfaction, quality and high standards of service for customers.
Team Management
Evolves working methods in line with brand philosophy
Respects labor laws, particularly when preparing work schedules
Integrates, trains and manages personnel
Ensures his/her staff are well presented (clothing, personal hygiene etc)
Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc)
Qualifications
Degree level
Relevant experience in F&B; and supervising a team.
Languages: fluent in the national language, English and a 3rd language would be a plus.
1 year spent as Supervisor or similar role.
Additional Information
Minimum of 2-3 years of Experience