Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. Develop and configure ServiceNow components, including workflows, scripts, and integrations. Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. Collaborate with cross-functional teams to ensure seamless integration and data flow. Experience in working on ServiceNow Platform Upgrades and Cloning. Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT, with at least 3 years in a technical consulting role. Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). Robust problem-solving and troubleshooting skills. Excellent communication and client-facing skills. ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Experience with scripting languages (e.g., JavaScript, Python). Knowledge of ITIL and ITSM processes. Familiarity with Agile and DevOps methodologies.