Location:
Hyderabad
Experience:
0 - 3 Years
Education:
B.Tech
About the Role:
Are you someone who enjoys tackling complex technical challenges, diving into data, and preventing issues before they arise? As an
Engineering Solutions Analyst
, you'll be a key enabler of smooth platform operations and user experience, running diagnostics, debugging intelligently, and bridging gaps between tech and customer teams. You'll work closely with Engineering and Customer Success to keep systems running flawlessly.
What You'll Be Doing
Develop, Run and Automate scripts to support data requests and resolve issues
Use Excel and basic programming knowledge to analyze, automate, and troubleshoot workflows
Detect and fix platform issues before clients report them
Debug real-time problems using logs, AI tools, and internal systems
Collaborate with Engineering on feature testing and release validations
Assist Customer Success in resolving client-side technical concerns
Help automate monitoring and alerting processes to ensure platform uptime
What We're Looking For
Hands on experience in SQL – writing, reading, and optimizing queries
Proficiency in Excel – lookups, pivots, and advanced formulas
Knowledge of programming or scripting (Python, JS, etc. is a plus)
Analytical mindset with a passion for problem-solving and debugging
Familiarity with AI systems or interest in learning how they work under the hood
Ability to work collaboratively and communicate clearly with both tech and non-tech teams
A proactive attitude – someone who takes ownership and acts before the alarm rings
Why Join Us?
Work on cutting-edge
AI-powered platforms
in the fast-growing
EdTech
space
Be part of a high-energy, cross-functional team where your voice and actions matter
Learn and grow with exposure to engineering, QA, automation, and customer success
Prospect to automate real-world problems and contribute to impactful solutions
Supportive environment that encourages curiosity, ownership, and innovation