We are looking for a proactive and detail-oriented Key Account Manager to join our Business Development team. This role will be responsible for managing and owning builder accounts post onboarding, ensuring seamless coordination between builders and internal teams across Marketing, Sales, and CRM functions. The ideal candidate will act as the single point of contact (POC) for all builder-related communication internally, ensuring timely execution, clarity, and strong relationship management.
Key Responsibilities
Account Onboarding & Coordination
- Take over builder accounts from the Business Development team post agreement signing
- Schedule and manage onboarding workshops with builders and internal teams
- Ensure smooth transition from sales closure to execution
Data & Documentation Management
- Coordinate with builders to collect all required project data including:
- Marketing assets and inputs
- Sales details and inventory information
- CRM requirements
- Legal/due diligence documents and agreements
- Ensure internal teams receive complete and accurate information to initiate campaigns and sales activities
Internal Stakeholder Management
- Act as the primary POC between builders and internal teams (Marketing, Sales, CRM)
- Handhold internal teams until all required inputs are received and understood
- Provide ongoing clarifications and resolve queries to ensure uninterrupted execution
Performance Reviews & Reporting
- Schedule and lead regular review meetings with builders
- Present progress and performance updates across departments
- Ensure alignment on goals, deliverables, and timelines
Relationship Management & Growth
- Own and nurture builder relationships throughout the lifecycle
- Manage both new and existing accounts effectively
- Identify opportunities to:
- Cross-sell additional services
- Upsell offerings
- Generate referrals
Required Skills & Qualifications
- 2–4 years of relevant experience either in Real Estate, Account management, IPC’s, Builders or other real estate services.
- Understanding of real estate project lifecycle, sales, and marketing processes
- Excellent communication and stakeholder management skills
- Ability to manage multiple accounts and coordinate cross-functional teams
- Language Requirements:
- English
- Kannada
- Telugu is a plus
Key Competencies
- Strong ownership mindset
- High attention to detail
- Problem-solving and coordination skills
- Relationship-building and negotiation abilities
- Ability to work in a fast-paced, cross-functional setting
📌 Key Accounts Manager (India)
🏢 Credvest India
📍 India
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