Job Description
Financial
Assist F&B; management with achieving financial targets
Supervises the team's sales attributes
Offers suggestions and advice to guests regarding the different services available
Is in charge of organizing the F&B; point of sale/outlet for operations as per the Hotel Standards
Increases revenue for the point of sale through additional sales techniques
Helps the point of sale attain profitable results
Helps increase guest loyalty through quality of service
Operational
Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset.
Helps employees improve their skills and provide support for career development.
Manages the team on shift basis.
Ensures guest satisfaction, quality and high standards of service for customers.
Team Management
Evolves working methods in line with brand philosophy
Respects labor laws, particularly when preparing work schedules
Integrates, trains and manages personnel
Ensures his/her staff are well presented (clothing, personal hygiene etc)
Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc)




General Duty
Is attentive to guests' requests and meets them
Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards
Respects the instructions and safety guidelines for the equipment/s used
Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships
Inter – Personnel Traits
Committed to delivering high levels of customer service
Positive attitude
Positive communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
Resilience
Qualifications
Relevant experience in F&B; and supervising a team.
Languages: fluent in the national language, English and a 3rd language would be a plus.
1 year spent as Supervisor or similar role.

📌 F&B Executive (Delhi)
🏢 AccorHotel
📍 Delhi