* Experience with design, architecture and implementation of services in the areas of anti-virus and EDR solutions In-depth knowledge and experience with implementing and installing the following technologies: Experience in Implementing and managing Antivirus Projects including Installation, Configuration and troubleshooting of various Antivirus suites like Darktrace and CrowdStrike. Administration of Darktrace and CrowdStrike and Distributed Repositories. Configuring tasks, policies, scheduled scans and adding scan exclusions based on client's requirement. Performing daily activities, monitoring and remediation of servers/ workstations for virus infections and threats. EDR event logs monitoring and analysis. Vulnerability assessment of Critical Application servers. Excellent oral and written communication skills Evaluate/deconstruct malware through open-source and vendor provided tools Resolve client issues by taking the appropriate corrective action,
or following the appropriate escalation procedures Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA) Perform all tasks required per shift including reporting, monitoring, and turnover logs Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities Participate in knowledge sharing with other analysts and develop productive customer solutions Maintain a working knowledge of local security policies and execute general controls as assigned | * Eight to ten years' experience with Darktrace and CrowdStrike Eight to ten years' experience with Defender Internet connectivity and protocols (TCP/IP) -Enterprise Security Information Management systems -Networking knowledge and experience -Investigative and analytical problem solving skills | Other Vendor Certifications like MS Defender, Trend Micro, Carbon Black