About us
Exotel is one of Asia's largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, ICICI, IDFC, Redbus, Flipkart, Quikr, Practo, Lazada, Redmart, etc. to name a few. We are a 9-year-old company with humble beginnings. We started as a 3-member team. Currently, we are a 120-member team catering to over **** customers across the globe. Our technology has connected over 400 million people across the world and powered over 10 billion conversations. Read our growth story
here
.
Role : Business Operations Intern
Location: Bangalore, India
Role Overview
As an Business Operations Intern, you will manage the end-to-end order processing lifecycle, ensure compliance with regulatory requirements, and maintain accurate inventory records. Your role will involve close coordination with internal teams, vendors, and carriers to facilitate seamless operations.
Key Responsibilities
KYC Processing: Collect, verify,



and maintain Know-Your-Customer documentation for all new accounts and vendors.
NDNC Complaints Management: Handle all NDNC complaints and ensure the closure within the ETA's
Order Management: Support and handle the supply process, including raising purchase orders, coordinating deliveries, and maintaining order trackers.
Vendor Management: Collaborate with data center and NOC teams, as well as carrier partners,
Compliance Support: Assist in Compliance Support and audit requirements
Inventory Management: Support quarterly audits of number pools and hardware stock, reconciling discrepancies to maintain 99% accuracy.
Stakeholder Communication: Address internal queries regarding special or vanity numbers, coordinating with relevant departments for resolution.
Qualifications
Bachelor's degree in Business, Telecom, Engineering, or a related field.
0–2 years of experience in telecom operations, supply chain, or compliance roles.
Robust attention to detail and excellent documentation skills.
Effective communication skills and the ability to manage multiple priorities.
Proficiency in MS Excel.

📌 Business Operations Intern (Bengaluru)
🏢 Exotel Techcom
📍 Bengaluru