Key Responsibilities

Buyer & Stakeholder Management

- Own relationships across CFO, Treasury, Finance Ops, and IT teams

- Build strong advocacy at middle management levels

- Manage escalations, reviews, and quarterly strategic discussions

- Act as the single point of accountability for buyer programs

Program Scaling & Optimization

- Drive invoice flow growth and vendor participation

- Identify and resolve program bottlenecks

- Guide buyer-side decisions on policy, rates, and capital allocation

- Ensure smooth integrations and post-go-live support

Data & Analytics

- Track program performance across key metrics

- Perform basic analysis to identify trends and opportunities

- Translate insights into clear actions for internal teams and buyers

- Use data to support strategic conversations and decisions

Expansion & Cross-Sell

- Identify SaaS automation and lending opportunities





- Drive buyer-led vendor conversion initiatives

- Support nuanced conversations around rates, approvals, and urgency cases

What We’re Looking For

Experience

- 1–4 years of experience in:

- B2B fintech

- SaaS program management

- Enterprise customer success

- Consulting / operations with client exposure

Skills

- Robust stakeholder management and communication

- Analytical mindset with comfort around data

- Structured problem solving

- Commercial awareness

Mindset

- Ownership > execution

- Proactive, not reactive

- Comfortable in ambiguity

- High accountability and bias for action

This role directly drives:

- Program scale and revenue growth

- Buyer satisfaction and retention

- Cross-sell and expansion opportunities

📌 CSM (India)
🏢 CashFlo
📍 India