The Role
Calling assigned leads to enquire customers' interest in Oro's doorstep gold loan services. Moving the customer along the journey by fixing appointments, providing support, and resolving queries. Make sure every gold loan is a great experience for the Oro customer.
Responsibilities
Effectively being able to
Explain and sell Oro's plans and products
Building rapport with the customers
Follow up with potential customers on a daily basis
Generate reports with details of conversations had with the users
Be a outstanding culture fit - have the start-up energy and be ready to be on the move at all times.
Skills and Qualifications
1+ years of prior work experience in the telecalling industry or at a call centre, preferably in personal, business or gold loans
Ability to learn, be determined, and fulfill weekly/monthly targets
Ability to work and collaborate with multiple internal stakeholders
Basic communication (English + Marathi/Telugu/Kannada), written and spoken.
Basic excel skills are required.

📌 Calling Partner - Kannada (Chennai)
🏢 Oro
📍 Chennai