Job Description
We are seeking a detail-oriented and efficient Assistant Manager Housekeeping to join our team in Pune, India. In this role, you will support the Housekeeping Manager in overseeing all aspects of the housekeeping operation, ensuring the highest standards of cleanliness and guest satisfaction.
Collaborate with the Executive Housekeeper to manage daily housekeeping operations
Coordinate, schedule, and supervise the housekeeping team to ensure optimal performance
Conduct regular inspections to maintain cleanliness standards throughout the property
Manage inventory of cleaning supplies and equipment, ensuring cost-effective operations
Provide on-the-job training and mentorship to housekeeping staff
Facilitate effective communication between guests, housekeeping team, and other departments
Implement and maintain safety protocols and HACCP standards
Assist in developing and implementing creative housekeeping procedures
Handle guest complaints and concerns promptly and professionally
Participate in budgeting and cost control measures for the housekeeping department
Qualifications
Minimum of five years of experience as a supervisory leader in housekeeping, preferably in a hotel or resort setting
Proven track record of leadership and team management skills
Strong knowledge of HACCP principles and safety protocols
Excellent attention to detail and ability to maintain high cleanliness standards
Proficiency in inventory management and budgeting
Fluent in English; knowledge of additional languages is a plus
Outstanding communication and interpersonal skills
Demonstrated ability to train and develop team members
Proficiency in using housekeeping management software
Strong problem-solving and decision-making abilities
Flexibility to work varying shifts, including weekends and holidays
Bachelor's degree in Hospitality Management or related field preferred