- Generate enough business at workshop for optimal utilization of shop floor / technician through appointment booking.
- Increase productivity and revenue by doing service marketing activities as per guidelines.
- Send service reminders to customers Call loyal and lost customers for dealership events as per contact calendar.
- Conduct customer events / activity at dealership.
- Sell insurance renewals, offers value added products and accessory package RM/ SA wise CCCF management. Provide MIS reports.
- Assist in event planning for customers in generating various MIS and reports related to service booking, pick & drop, contact calendar, lost customer tracking, customer verbatim analysis, Pareto analysis of customer concerns and concern age analysis.
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks:
- Health insurance
- Provident Fund
Experience:
- Automotive service: 1 year (Preferred)
Work Location: In person
📌 Customer Care Executive - Night Shift (India)
🏢 ERAM CALICUT
📍 India
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