- Resolving customer queries, complaints or requests on daily basis on calls, chats and emails.
- Able to build Productive relationships and communicate daily with customers in a Qualified manner
- Actively attend inbound calls from customers of the Company.
- Actively engage in cold calling to reach out to Potential clients
- Gather customer feedback and share it with our Product, Sales and Marketing teams.
Skills Required
- Minimum of 1 year experience as a Customer Support
- Associate or similar Customer Support role Excellent verbal and written communication skills
•Ability to demonstrate Patience when handling complex
queries and challenges
•Proficiency in MS ExcelGoogle Sheets Job Description
Job Type: Full-time
Application Question(s):
- What is your Current CTC?
- Salary Expectations ?
- Notice Period in days
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Customer Support Associate (India)
🏢 Essence Studios
📍 India
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