We are looking for a motivated and proactive Desktop Support Engineer to join our IT team in Mumbai. The ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. You will play a key role in ensuring seamless IT operations by providing technical assistance and resolving technical issues efficiently.

*Key Responsibilities*:

- Provide technical support for desktops, laptops, and MS Office products.

- Install, configure, and troubleshoot operating systems.

- Assist users in resolving IT-related issues in their daily operations.

- Diagnose and resolve software application issues.

- Configure, update, and maintain antivirus software to ensure system security.

- Provide basic networking support and have a general understanding of DNS and DHCP protocols.

- Ensure hardware and software applications are in optimal working condition.





- Maintain detailed logs of issues and resolutions.

*Required Skills*:

- Strong problem-solving skills and ability to work independently.

- Basic knowledge of desktop hardware and software troubleshooting.

- Familiarity with networking concepts such as DNS and DHCP.

- Good communication skills and customer-service oriented attitude.

- Ability to work under pressure and manage multiple tasks.

*Preferred Skills*:

- Prior experience in IT support or desktop troubleshooting is a plus.

- Knowledge of additional software and hardware platforms.

Job Type: Full time

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Desktop Support Engineer (India)
🏢 EXT Computers
📍 India