- Manage large amounts of inbound and outbound calls in a timely manner.
- Obtains client information by answering telephone calls, interviewing clients and verifying information.
- Follow communication “scripts” while handling different topics.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to up sell products when they arise.
- Build sustainable relationships and engage customers by communicating the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative target.
Working Hours: UK Shift
Work Location: In person
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Lead Generation Executive (India)
🏢 VATSALYA DIGITAL DATA SOLUTIONS
📍 India
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