Location: Gurgaon GG7, Noida Yamuna, Chennai-Siruseri
Experience: 6+ Years
No of Positions: 10
Job Type: Full-time
Start Date: ASAP

Position Overview

We are looking for a talented Engineer to be part of the Application Operation Team. You will have an opportunity to work with a number of applications, clients and keep up with the various technology trends in the market. The ideal candidate is exceptionally talented, motivated and has a passion for working with clients, development, architecture, test, and infrastructure teams.

Responsibilities

- Troubleshoot issues in production environments.

- Implement ITIL best practices, resulting in quicker, more accurate service to the customers.

- Ensure Client SLAs are met – Manage deliverables for critical applications by working with Business users and understanding IT/business SLAs.

- Troubleshoot Major Incidents, involve and engage all necessary teams, create post-mortems, and ensure closure of incidents.

- Willingness to work in a roster model and shifts.

- Flexibility to support complex ecosystems.

Project Management

- Lead and manage end-to-end project lifecycles, ensuring deliverables meet quality standards and deadlines.

- Develop project plans, schedules, and budgets, and track progress against milestones.

- Coordinate with cross-functional teams to gather requirements and provide regular project updates.

- Identify and mitigate project risks, ensuring successful project delivery.

- Facilitate effective communication between technical and non-technical stakeholders.

Collaboration

- Respond to user issues, working with the Development team or external support teams for resolution.

- Perform ITIL Problem Management process activities to remediate chronic problems.





- Contribute to and maintain support knowledge base.

- Monitor systems for possible issues, performing system health checks as required.

- Work closely with development & IT infrastructure teams to incorporate checklists and validate maintenance activity steps.

- Monitor production applications and environments.

- Document and maintain installation and operations procedures.

- Participate in deployment and configuration management activities.

- Coach or manage teams as applicable.

- Research issues to ensure service level agreements are met.

- Collaborate with Dev/L3 teams on incidents/triages and change reviews.

- Participate in the 24×7 support coverage as needed.

Requirements and Skills

- 5+ years of experience in IT operations with focus on system monitoring, performance tuning, and troubleshooting enterprise applications.

- 4+ years in an SRE role managing modern observability solutions.

- 5+ years of development experience on enterprise-class applications: JavaScript/Java, SQL, Spring Boot & Microservices.

- 5+ years managing and implementing observability platforms (e.g., AppDynamics, Splunk, Prometheus, Grafana).

- 5+ years of experience in cloud computing platforms (AWS, Azure, GCP).

- Experience with container orchestration tools like Kubernetes and Docker.

- Familiarity with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, ArgoCD).





- Experience developing monitoring and logging standards for infrastructure, platforms, and applications.

- Experience implementing event correlation policies and related rules.

Required Technical Skill Set

- ServiceNow: Incident, Problem, Change, and Knowledge Management

- Primary Skills (Mandatory): Cloud platforms (AWS, Azure, GCP), Java

- Secondary Skills (Mandatory): JavaScript, SQL, Spring Boot & Microservices, PL/SQL, Splunk, MariaDB, GoldenGate, AppDynamics, Grafana, Putty, Rally, ELK, Prometheus

- CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, ArgoCD)

- SRE mindset

Incident and Problem Resolution

- Excellent problem-solving skills, able to manage multiple tasks and prioritize effectively.

- Proven ability to troubleshoot and resolve complex technical issues related to observability platforms.

- Experience managing customer issues and requests, providing timely and effective solutions.

- Passion for working with legacy systems and facing new challenges.

What We Offer

We offer a market-competitive salary, performance-based incentives, and a supportive work environment that encourages professional growth and development. If you are a dynamic and results-driven professional with expertise in the Application Operation Team, we want to hear from you!

How to Apply

If this opportunity excites you, send your application to [email protected] with the subject “Application for Application Support Engineer – Gurgaon/Noida/Chennai, India”.

Join Us

At BaryTech, we’re solving real-world challenges at the intersection of IT and innovation. Join a team of passionate professionals who believe in learning, growth, and impact-driven technology.

📌 Application Support Engineer (India)
🏢 BaryTech
📍 India