Dispatch Coordinator – Logistics & Customer Support (India)

Dispatch Coordinator – Logistics & Customer Support (India)

03 Aug
|
Nilkanth stone industries
|
India

03 Aug

Nilkanth stone industries

India

Order Execution and Planning

- Review daily confirmed orders and prioritise dispatch based on delivery schedules.
- Plan and supervise vehicle loading as per material type, quantity, and destination.
- Coordinate with the production team for stock readiness and loading schedules. .

Vehicle and Transport Coordination

- Allocate vehicles (own fleet or third-party) based on order volume and urgency.
- Communicate loading instructions to drivers, loaders and transport partners.
- Ensure timely dispatch and reduce vehicle idle time (in-transit).

Documentation and Compliance

- Verify dispatch documents: Challan, Invoice, E-Way Bill, Weighbridge Slip, Gate Pass.
- Maintain proper dispatch logs, physical and digital records (in ERP).
- Ensure documents are signed and acknowledged by the driver/customer.

Customer Communication

- Inform customers about dispatch status, vehicle number, and expected delivery time.
- Handle customer queries related to the delivery schedule.

Coordination with Internal Departments

- Work closely with Sales, Accounts (for payment clearance), material loading operator and Weighbridge Operators.
- Flag and escalate dispatch delays or order hold issues (e.g., pending payment or material unavailability).

MIS Reporting and Monitoring

- Update daily dispatch report,



pending order report, and vehicle movement log.
- Track order-wise delivery performance and highlight delayed dispatches.
- Monitor fuel consumption trends.

Driver Feedback and Road Test

- Collect fault feedback from drivers and verify issues with the Maintenance executive.
- Conduct random inspections to ensure the vehicle is maintained by drivers.

Qualifications and Skills

- Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain.
- 3 to 5 years’ experience in quarry/material dispatch, truck fleet management, or construction materials logistics preferred.
- Solid coordination and communication skills.
- Understanding of quarry materials and the dispatch process.
- Basic knowledge of transport documentation (E-way bill, invoices, etc.).
- Familiarity with weighbridge systems and ERP Software.
- Commitment to safety, quality, and continuous improvement.

Pay: ₹20,000.00 - ₹30,000.00 per month

Application Question(s):

- what's your current salary ?
- What is your expected monthly salary?
- How many years of experience do you have in Dispatch, Logistics, or Transportation Coordination?

Work Location: In person

📌 Dispatch Coordinator – Logistics & Customer Support (India)
🏢 Nilkanth stone industries
📍 India

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