Job Profile: Office Executive / Inventory & Customer Support Executive

Job Title

Office Executive – Inventory, Customer Support & Email Handling

Job Location

Gujarat, India

Job Summary

We are looking for a responsible and detail-oriented Office Executive to manage daily office operations, inventory, customer inquiries, and order processing. The ideal candidate should have valuable communication skills in English, basic computer knowledge, and the ability to handle international customer emails professionally.

Key Responsibilities

Office Operations

Open the office on time and maintain punctuality.

Start daily operations by logging into the office system.

Perform routine office administrative tasks.

Inventory Management

Maintain and update the Gems stock inventory.

Record incoming and outgoing stock accurately.

Keep inventory records organized and up to date.

Label new stock and ensure proper storage.

Order Processing

Process wholesale orders.

Pick products from inventory.

Pack items securely.

Create and attach shipping labels.

Prepare orders for dispatch.

Email & Customer Support

Monitor the company email inbox.

Reply to domestic and international customer emails.

Respond to website inquiries related to Gems manufacturing.





Maintain professional communication with clients.

Phone Handling

Answer incoming customer calls.

Provide basic product and order information.

Forward complex inquiries to the concerned person when required.

Required Skills

Good written and spoken English (Mandatory).

Hindi communication skills.

Gujarati language will be an added advantage.

Basic computer knowledge.

Email handling and professional communication.

Inventory and stock management skills.

Attention to detail and organizational skills.

Preferred Qualifications

Experience in inventory or office administration.

Experience in customer support or email handling.

Knowledge of order processing and shipping procedures is preferred.

Key Requirements

Punctual and disciplined.

Able to manage multiple tasks efficiently.

Comfortable communicating with international customers.

Positive attitude and willingness to learn.

Reporting

The selected candidate will report directly to the Office Manager/Owner and will be responsible for day-to-day office coordination, inventory management, customer communication, and order fulfillment.

Pay: From ₹10,000.00 per month

Work Location: In person

📌 Office Executive / Inventory & Customer Support Executive (India)
🏢 Wanza Jeans
📍 India