Job Description – Service Coordinator – Customer Service Support:

Designation : Co-ordinator_ Customer Service Support

Educational Qualification : Diploma/ UG-ECE-E&I;, EEE

Experience : 3 to 4 yrs Experience

Job Location : Based in Chennai

Salary : 23K to 25K

 Attending to complaints & any other queries.

 Coordinate with the customer & service engineers for execution of installation of the equipment at customer site.

 Plan engineers service calls.

 Offer quotations / tenders for service / spare / AMC’s.

 Coordination with the customers for PO, payment release, document for spare supply etc.,

 Service order processing.

 Coordination for delivery of equipment as per customer’s PO.

 Coordinate collection of customer satisfaction feedback reports.

 MIS report preparation.

 Maintenance of records, files, registers etc., on regular basis.

 Any other work assigned, from time to time

Job Type: Full time

Pay: ₹23,000.00 - ₹25,000.00 per month

Experience:

- Customer Service Support: 3 years (Preferred)

Work Location: In person

📌 Customer Service Coordinator (India)
🏢 GSK ENTERPRISES
📍 India