Job DescriptionQuality Manager

Department: Quality Assurance

Reporting To: Plant Head / Director

Location: IMT Bawal, Haryana

Industry: Automotive Sheet Metal Components & Welded Assemblies

Qualification

- B.E./B.Tech (Mechanical/Production/Industrial Engineering)
- M.Tech preferred

Experience

- 10–15 Years in Automotive Sheet Metal Manufacturing
- Minimum 5 Years as Quality Manager
- Experience with Tier-1 Automotive Suppliers

Objective

To establish and maintain a world-class Quality Management System ensuring zero customer complaints, zero defects, high process capability, and complete compliance with IATF 16949, customer-specific requirements, and statutory regulations.

Key Responsibilities1. Quality Management System (QMS)

Responsible for:

- IATF 16949 implementation
- ISO 14001 compliance support
- ISO 45001 coordination
- Customer Specific Requirements (CSR)
- Internal Quality Standards

Ensure

- SOPs
- Work Instructions
- Quality Manual
- Process Flow
- Control Plans
- PFMEA
- DFMEA coordination
- Inspection Standards
- Process Audits
- Layered Process Audits

Maintain

- Document Control
- Record Retention
- Change Management
- Engineering Change Notes

2. Customer Quality

Lead

- Customer Complaint Handling
- Warranty Issues
- Field Failures

Responsible for

- 8D Reports
- Root Cause Analysis
- Corrective Actions
- Preventive Actions

Attend

- Customer Visits
- Customer Audits
- Supplier Development Meetings

Maintain

Customer PPM

Target

<10 PPM (or customer requirement)

3. Supplier Quality

Develop supplier quality systems

Monitor

- Incoming Quality
- Supplier PPM
- Supplier Audits

Approve

- New Suppliers
- PPAP
- Supplier APQP

Conduct

- Supplier Audits
- VDA 6.3 Audits
- Process Audits

4. Process Quality

Ensure

- First Off Approval
- Patrol Inspection
- Final Inspection

Monitor

- Process Capability (Cp/Cpk)
- Machine Capability
- Tool Capability

Ensure

- Reaction Plan implementation
- SPC Monitoring
- Control Chart Review

Implement

- Poka-Yoke
- Error Proofing
- Mistake Proofing

5. Incoming Quality Control

Control

- Steel Coil Inspection
- Tube Inspection
- Bought-out Parts

Verify

- Material Test Certificates
- Dimensions
- Mechanical Properties

Ensure

- Traceability

6. In-Process Quality





Monitor

- Press Shop
- Robotic Welding
- CNC Machining
- Assembly
- Packing

Ensure

- First Piece Approval
- Hourly Inspection
- Last Piece Approval

7. Final Inspection

Responsible for

- Final Quality Clearance
- Dispatch Approval
- Quality Documentation

Ensure

- Zero Mix-up
- Correct Packing
- Correct Labeling
- Traceability

8. APQP

Lead

- APQP Activities

Prepare

- Process Flow
- PFMEA
- Control Plan
- MSA
- SPC
- PPAP

Coordinate with

- Design
- Production
- Tool Room
- Maintenance
- Purchase

9. PPAP

Responsible for

- PPAP Level 3
- Customer Submission

Prepare

- PSW
- Dimensional Report
- Capability Study
- MSA
- Material Certificates
- Performance Test Reports

10. Measurement System Analysis

Maintain

- Gauge R&R;
- Bias
- Linearity
- Stability

Control

- Calibration
- Master Samples

11. Laboratory Management

Maintain

- Calibration Schedule
- Instrument Verification

Control

- CMM
- Height Gauge
- Profile Projector
- Vision Measuring Machine
- Contour Measuring Machine
- Hardness Tester
- Surface Roughness Tester
- Digital Instruments

12. Internal Audits

Conduct

- System Audits
- Process Audits
- Product Audits
- Layered Process Audits

Lead

- Audit Closure

13. VDA 6.3

Lead

- Process Audits

Improve

- P2 to P7 Scores

Target

Minimum Grade B

Preferred

Grade A

14. Customer Audits

Prepare plant for

- Maruti Suzuki VSA
- MACE Audit
- IATF Audit
- Customer Process Audit
- New Product Audit

15. Quality Improvement

Implement

- Kaizen
- Lean Manufacturing
- Six Sigma
- TPM Support

Reduce

- Rejection
- Rework
- Scrap
- Customer PPM

16. Cost of Poor Quality (COPQ)

Monitor

- Internal Rejection Cost
- Customer Rejection Cost
- Rework Cost
- Warranty Cost
- Scrap Cost

Monthly reporting to Management.

17. Team Management

Manage

- Quality Engineers
- Line Inspectors
- Incoming Inspectors




- Customer Quality Engineers
- Supplier Quality Engineers

Conduct

- Training
- Performance Reviews
- Skill Matrix Development

18. Production Support

Support Production in

- Process Validation
- Tool Trials
- New Tool Approval
- First Article Inspection
- Run-at-Rate
- Capacity Validation

19. Continuous Improvement

Lead projects for

- PPM Reduction
- Cycle Time Improvement
- Scrap Reduction
- Productivity Enhancement
- Quality Cost Reduction

20. Management Review

Present monthly:

- Customer PPM
- Supplier PPM
- Internal PPM
- COPQ
- Audit Status
- Calibration Status
- Customer Complaints
- Corrective Action Status
- APQP Progress
- PPAP Status
- KPI Achievement

Key Performance Indicators (KPIs)KPITargetCustomer PPM<10 (or customer requirement)Internal Rejection<0.5%Supplier PPM<100On-Time PPAP Submission100%Gauge Calibration Compliance100%Customer ComplaintsZero8D ClosureWithin 10 Working DaysAudit Compliance100%Layered Process Audits100% Planned vs ActualMSA Compliance100%SPC Compliance100% Critical CharacteristicsTraining Completion100%COPQYear-on-Year ReductionProcess Capability (Critical Characteristics)Cpk ≥ 1.67 (or customer requirement)Required Technical Knowledge

- IATF 16949:2016
- AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA)
- VDA 6.3 Process Audit
- VDA 6.5 Product Audit
- Maruti Suzuki VSA Requirements
- MACE Requirements
- Customer-Specific Requirements (CSR)
- GD&T; (ASME Y14.5 / ISO GPS)
- Welding Quality Standards
- Sheet Metal Manufacturing
- Progressive Die Processes
- Robotic MIG Welding
- Statistical Analysis (Minitab preferred)
- Root Cause Analysis (5 Why, Fishbone, Is/Is Not)
- 8D Methodology
- Lean Manufacturing
- Six Sigma (Green Belt preferred)

Leadership Competencies

- Strong analytical and problem-solving skills
- Excellent communication with customers and suppliers
- Cross-functional team leadership
- Data-driven decision making
- Crisis and escalation management
- High attention to detail
- Coaching and mentoring capability
- Solid planning and execution skills

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Benefits:

- Food provided
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Quality Manager (India)
🏢 Shri Parmanand Steel Industries
📍 India