1. Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

2. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

3. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

4. Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

5. Enter patients’ details onto IT systems

6. Direct patients where to go within the departments.

7. Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

8.



Ensures availability of treatment information by filing and retrieving patient records.

9. Processing payments from patients

10. Assisting patients with filling out forms and answering their questions

Job Type: Full time

Ability to commute/relocate:

- Karunagappalli, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Microsoft Office: 1 year (Preferred)
- Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Receptionist (India)
🏢 VALIYATH INSTITUTE OF MEDICAL SCIENCES
📍 India