Position: CRM Executive
Location: Mowa, Raipur (C.G.)
Experience: 1–3 Years
Salary: ₹18,000 – ₹20,000 per month

Job Summary

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, maintain customer records, handle inquiries, and ensure timely follow-up with clients. The ideal candidate should have excellent communication skills, experience with CRM software, and the ability to coordinate effectively with internal teams.

Key Responsibilities

- Maintain and update customer information in the CRM system.
- Handle customer inquiries through phone, email, and other communication channels.
- Follow up with leads, existing customers, and prospects to ensure customer satisfaction.
- Coordinate with the Sales and Service teams for timely resolution of customer concerns.
- Prepare daily, weekly, and monthly CRM reports.
- Monitor customer feedback and escalate issues when necessary.
- Ensure accurate documentation of customer interactions and service requests.




- Assist in customer retention and relationship-building activities.
- Maintain confidentiality of customer data and company information.

Required Skills

- Good verbal and written communication skills in Hindi and English.
- Proficiency in MS Office (Excel, Word, Outlook).
- Hands-on experience with CRM software.
- Strong follow-up and coordination skills.
- Good organizational and time management abilities.
- Ability to work independently and as part of a team.

Qualification

- Graduate in any discipline.
- Certification or experience in CRM or Customer Service will be an added advantage.

Experience

- 1–3 years of relevant experience in Customer Relationship Management, Customer Support, or Client Coordination.

Salary

- ₹18,000 – ₹20,000 per month.

Work Location: Mowa, Raipur (Chhattisgarh)

Pay: ₹18,000.00 - ₹20,000.00 per month

Advantages:

- Health insurance

Work Location: In person

📌 CRM Executive (India)
🏢 Vaayu Shanti Solutions
📍 India