Role Overview

As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling.

Key Responsibilities

Lead Engagement & Conversion

Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.

Upsell & Cross-Sell

Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.

Product Mastery

Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.

Pipeline Management

Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.

Customer Experience

Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.

Market Feedback Loop

Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.

Key Performance Indicators (KPIs)

● Daily Call Activity: Minimum 80–100 connected calls (current + follow-ups). Lead Conversion Rate:



15–20% of qualified leads converted to paying customers.

● Monthly Revenue Target: Achievement of assigned sales quota through enrollments.

● Follow-Up Discipline: 100% CRM updates, timely task completion, and zero lead leakage.

● Upsell / Cross-Sell Contribution: % of revenue from advanced programs or bundles.

● Customer Satisfaction: Positive feedback scores from parents post-enrollment.

Must-Have Qualifications

● Fluent English & Hindi; clear, engaging phone presence.

● Candidate should have graduate pass out form any field

● 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).

● Proven record of hitting monthly revenue / conversion targets.

● Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).

● Proficient with CRMs, spreadsheets, and virtual meeting tools.

● High empathy, consultative mindset, and strong objection-handling skills.

Experience in the EdTech sector is a significant plus.

Pay: ₹50,000.00 - ₹65,000.00 per month

Work Location: In person

📌 Inside Sales Executive / Education Sales Counselor (India)
🏢 Finder Consulting
📍 India