At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.nnnThose in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.nnnGrowing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate.nnnYou are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.nnnSkillsnExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:nnnnCraft and convey clear,



impactful and engaging messages that tell a holistic story.nApply systems thinking to identify underlying problems and/or opportunities.nValidate outcomes with clients, share alternative perspectives, and act on client feedback.nDirect the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.nDeepen and evolve your expertise with a focus on staying relevant.nInitiate open and honest coaching conversations at all levels.nMake difficult decisions and take action to resolve issues hindering team effectiveness.nModel and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.nA career in our Managed Services team will provide you an opportunity to collaborate with a wide arraynof teams to help our clients implement and operate recent capabilities, achieve operational efficiencies,nand harness the power of technology. Our Application Evolution Services team will provide you with thenopportunity to help organizations harness the power of their enterprise applications by optimizing thentechnology while driving transformation and innovation to increase business performance. We assistnour clients in capitalizing on technology improvements, implementing new capabilities,



and achievingnoperational efficiencies by managing and maintaining their application ecosystems. We help our clientsnmaximize the value of their Salesforce investment by managing the support and continuousntransformation of their solutions in areas such as sales, service, marketing and customer relationshipnManagement.nnMinimum Degree Required (BQ) *:nBachelors DegreenDegree PreferrednBachelor's degreenRequired Field(s) Of Study (BQ)nPreferred Field(s) of Study:nComputer and Information Science, Management Information SystemsnMinimum Year(s) of Experience (BQ) *:nnnnUSnMinimum of 5 years of experiencennCertification(s) PreferrednSalesforce.com certifications:nnCertified Administrator, Certified Developer, Certified Business Analyst, or Certified Sales/Service Consultant;nAdditional specialized Salesforce.com certifications such as Marketing Cloud, Experience Cloud, App Builder, AI AssociatennPreferred Knowledge/Skills *:nDemonstrates extensive level of abilities and/or a proven record of success identifying and addressing client needs:nnTrains junior team members to develop skills in specific Salesforce domains;nAnalyzes and customizes Salesforce seasonal release notes for engagements, presenting to clients;nServes as a SME for resolving complex production support issues and enhancements;nDevelops expertise in specific application functions/capabilities;nIdentifies opportunities for enhancing and/or deploying new functionality based on ticket data trends or changes in client requirements;nLeads testing automation efforts;nConducts ticket procedure and other status calls with clients within specific area of .

📌 AES Salesforce Technical Lead/Manager - Consult (Bengaluru)
🏢 PwC Acceleration Center India
📍 Bengaluru