01 Aug
|
Marks and Spencer Reliance India Private
|
Nashik
01 Aug
Marks and Spencer Reliance India Private
Nashik
Role PurposennThe Store Manager is responsible for leading the overall store operations, driving sales and profitability, delivering an exceptional customer experience, and ensuring adherence to brand standards. The role involves managing store teams, achieving business targets, maintaining operational excellence, and fostering a high-performance culture.nnKey ResponsibilitiesnnSales u0026 Commercial PerformancennDrive store sales and achieve monthly, quarterly, and annual revenue targets.Monitor key business KPIs including conversion, ATV, UPT, and sales productivity.Identify opportunities to maximize sales through effective merchandising and customer engagement.Execute promotional campaigns and business initiatives as per company guidelines.Customer ExperiencennDeliver an outstanding customer shopping experience aligned with Mu0026S service standards.Handle customer feedback and escalations effectively.Build customer loyalty through excellent service and relationship management.Store OperationsnnEnsure smooth day-to-day store operations.Maintain high standards of visual merchandising, housekeeping, and store presentation.Ensure compliance with SOPs, audit requirements, cash management, and loss prevention policies.Monitor inventory levels and coordinate stock replenishment to minimize stock loss.Team ManagementnnRecruit, train, coach,
and develop store team members.Conduct regular performance reviews and provide constructive feedback.Create a positive and motivating work environment that promotes teamwork and accountability.Ensure optimum manpower planning and roster management.Financial u0026 Operational ControlnnManage store expenses and improve operational efficiency.Analyze business reports to identify trends and implement corrective actions.Ensure compliance with statutory, safety, and company policies.Desired Candidate ProfilennEducationnnHigher Secondary (10+2) or equivalent.ExperiencennMinimum 4+ years of experience in retail, including experience in Store Management.Experience in apparel, fashion, lifestyle, department store, or premium retail brands is preferred.Skills u0026 CompetenciesnnStrong leadership and people management skills.Excellent communication and interpersonal abilities.Customer-centric approach with a passion for retail.Strong commercial and business acumen.Ability to analyze sales data and drive business performance.Problem-solving and decision-making capabilities.Good planning, organizational, and execution skills.Proficiency in MS Office and retail POS systems.Preferred Industry BackgroundnnCandidates from Apparel, Fashion, Lifestyle, Footwear, Department Stores, or Premium Retail brands will be preferred.nnWhat We OffernnOpportunity to work with a globally recognized retail brand.Performance-driven and collaborative work culture.Growth opportunities and learning opportunities.Competitive compensation and benefits. .
📌 Commercial manager/ ASM (Nashik)
🏢 Marks and Spencer Reliance India Private
📍 Nashik