OverviewnnAbout the RolennWe are looking for an experienced Assistant Manager Training (US Mortgage) to lead and scale training initiatives for our US mortgage operations. This role will be responsible for end to end ownership of mortgage training programs , including onboarding, upskilling, refresher training, and performance enablement across teams.nnThe ideal candidate brings solid domain knowledge in US mortgage processes , exceptional training planning u0026 delivery skills , and the ability to lead trainers, standardize content, and drive measurable performance outcomes in a fast growing environment.nnResponsibilitiesnnTraining Strategy u0026 Executionnn Design, implement, and continuously improve US Mortgage training programs aligned with business goals. Own new hire onboarding , refresher training, and ongoing skill development. Standardize training frameworks, curricula, SOPs, and assessments across mortgage processes. nnUS Mortgage Domain Ownershipnn Deliver and govern training across US mortgage lifecycle, including (but not limited to): Loan Origination u0026 Processing Underwriting concepts Closing u0026 Post Closing Mortgage Payoff, Title, HOA, Municipal Liens, and related operational workflows Ensure training content remains regulatory compliant and aligned with US industry standards. nnStakeholder u0026 Business Alignmentnn Partner with Operations, Quality, and Leadership teams to identify skill gaps and training needs. Translate business requirements into effective training interventions. Act as a trusted advisor on training effectiveness and workforce readiness.



nnTraining Metrics u0026 Effectivenessnn Define and track training KPIs (certification scores, nesting success, productivity ramp up, error reduction). Analyze training impact and drive data backed improvements. Support audits and quality reviews related to training compliance. nnLearning Tools u0026 Content Managementnn Oversee training documentation, knowledge repositories, and LMS usage (if applicable). Leverage virtual training tools to deliver engaging and scalable learning experiences. Continuously improve content using feedback, performance data, and industry best practices. nnQualificationsnn 8+ years of experience in training roles, with at least 34 years in a managerial training capacity . Strong US Mortgage domain expertise (mandatory). Proven experience in training delivery, curriculum design, and trainer enablement . Excellent presentation, facilitation, and communication skills. Solid understanding of adult learning principles, ADDIE model, and performance based learning . Proficiency in MS Office tools for preparing reports, dashboards, and conducting data analysis. Experience conducting virtual training for US aligned teams . US shift( 9:00 PM IST - 6:00 AM IST) . nnPreferred Qualificationsnn Prior experience in mortgage operations, title services, or real estate services . Exposure to LMS platforms, e learning tools, and digital training formats . Certifications in Training, Instructional Design, or Lu0026D (added advantage). Experience in scaling training for high volume operations . .

📌 Assistant Manager-US mortgage Trainer (Hyderabad)
🏢 RealPage India
📍 Hyderabad