Responsibility to staff and direct the team to

– manage the centre ensuring high quality business activities with maximum quality, service and profitability for the organization.

– ensuring that the team understands that the centre’s profits and achievements are reflected in all its operations and activities– including relationships and risk management

– meet your targets and those of the team as a whole

– the smooth running of the team

– contribute to training and development of the team

– assist Line Manager in achieving maximum customer satisfaction in accordance with organization plans

– maintain overall centre responsibility for performing all duties in compliance with related legal/statutory, regulations, skilled duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification

Day to day responsibilities

– manage, direct and monitor the overall performance of the Centre

– effective liaison, support and assistance with the whole of the organization

– maintain and improve mechanisms for Centre activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

- utilize agreed systems to manage the Centre functions, analysis and documenting





– direct the development of plans for the Centre to include management to achieve targets

– developing plans for the Centre's progress and growth

– support to all other departments with and related issues

– reporting (content and format as agreed) on a monthly basis as agreed

– developing plans for team activities to include strategy to achieve agreed targets

– assist in the development and preparation of the strategy and general business planning of both the Centre and the organization as a whole.

– delegate authority and responsibility to team with supervision, accountability and review

– set an example for team members of commitment, center process and activities, work ethics and habits and personal character

– maintain accurate records

– responsibly use resources and control expenses to meet agreed budgetary controls

– adhere to all organization policies and procedures

– interact and co-operate with all members of the organization

Contact Person : Ms. Shaina ( HR Manager)

Contact no.: +91-XXXXXXXXXX

Job Type: Full-time

Pay: ₹29,713.69 - ₹50,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Centre Head for Academy (India)
🏢 Tress Lounge
📍 India