Experience Required

10 -12

Location

Pune

Role Type

Full Time

Role: Technical Project Manager

Department: R&D;

Location: Pune

Work Mode: Work from office

Working Days: Monday to Friday

Experience: 8 - 12 years

Job Description:

About The Role

We are seeking an experienced Technical Project Manager (TPM) to lead the services delivery of complex software products in the Unified Commerce / Retail Technology space. This role requires a strong blend of technical expertise, product thinking, and delivery excellence, with the ability to drive multiple parallel projects across cross-functional teams while ensuring speed, quality, and customer satisfaction.

The TPM will act as the bridge between product owners, development, QA, implementation, and business stakeholders, ensuring scalable, secure, and high-performance retail solutions across POS, OMS, eCommerce, payments, inventory, and 3rd party integrations.

Key Responsibilities:

Project & Delivery Management

- Lead end-to-end delivery of multiple software product projects in parallel, from requirements to production release.
- Define project scope, timelines, dependencies, milestones, and success metrics.
- Drive Agile/Scrum execution (Sprint planning, backlog grooming, stand-ups, reviews, retrospectives).
- Manage risks, issues, and change requests proactively.
- Ensure predictable delivery with a strong focus on timely delivery and quality
- Regular calls with customers/partners to align on the deliverables and go-live strategy
- Ensuring billable utilization of resources with alignment on planned Deliverables for project work

Technical Leadership

- Work closely with architects and engineering teams to understand:
- System architecture
- APIs and integrations
- Performance, scalability, and security considerations

Database structure





- Review technical designs and participate in solution discussions to ensure feasibility and alignment.
- Maintain the balance between scope, timelines, and technical debt.
- Support troubleshooting of production issues, root-cause analysis, and post-delivery analysis.

Unified Commerce & Retail Domain Execution

Deliver solutions across Unified Commerce components such as:

- POS systems
- Order Management Systems (OMS)
- Inventory & Supply Chain
- Promotions & Pricing
- Payments & Market localization Compliances
- eCommerce & Marketplace integrations
- Understand regional retail requirements (taxation, offline POS, high availability).

Stakeholder & Customer Management

- Act as the primary delivery interface for internal and external stakeholders.
- Translate business requirements into technical execution plans.
- Provide explicit and transparent status reporting, including risks and mitigation plans.
- Drive customer value realization through measurable outcomes.

Quality & Governance

- Ensure adherence to engineering best practices, coding standards, and release governance.
- Drive automated testing, CI/CD adoption, and release readiness.
- Monitor delivery KPIs such as velocity, defect leakage, cycle time, and SLA adherence.
- The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company

Experience and Skills:

Technical Skills

Strong understanding of:





- Modern software architectures (Microservices, APIs, event-driven systems)
- Cloud platforms (Azure or GCP)
- Databases (MySQL)
- CI/CD pipelines and DevOps practices
- GIT Hub source code management tool
- Good to have a know-how of AI-based engineering tools
- Hands-on experience working with development teams using Java/ Springboot, Hibernate, AngularJS, React native, or similar tech stacks.
- Experience integrating with third-party systems (payment gateways, ERP, marketplaces).

Project Management Skills

- Proven experience managing multiple concurrent projects in a fast-paced product environment.
- Strong Agile delivery experience (Scrum / Agile / Kanban).
- Expertise in estimation, capacity planning, dependency management, and release planning.
- Proficiency with tools such as Jira, GIT, GIT Copilot, or similar.

Domain Experience

- Experience in Retail, POS, eCommerce, OMS, or Unified Commerce platforms is highly preferred.

Soft Skills

- Excellent communication and stakeholder management skills.
- Strong problem-solving and decision-making ability.
- Ability to lead without authority and influence cross-functional teams.
- High ownership mindset with a focus on outcomes and customer impact.

Education & Experience

- Bachelor’s degree in Computer Science, Engineering, or equivalent.
- 8–12+ years of experience in software delivery, with 3–5+ years as a Technical Project Manager or similar role.
- Experience working in product-based SaaS companies is a strong plus.

What We Offer

- Work on next-generation Unified Commerce platforms used by leading retailers.
- Opportunity to influence product architecture and delivery strategy.
- High-impact role with visibility across product, engineering, and customers.
- Fast-growing, innovation-driven product organization

📌 Technical Project Manager (India)
🏢 ETP Group
📍 India