Talasha has been mandated to hire an Assistant Manager- Last Mile Operations for a funded apparels brand based out of Delhi.

In this role you will manage and optimize end-to-end last-mile delivery operations.

This role is critical in ensuring seamless execution, strong partner coordination, and high customer satisfaction through efficient operational management and data-driven decision-making.

Responsibilities Last-Mile Operations Management • Oversee end-to-end last-mile delivery operations and ensure smooth daily execution. • Monitor delivery performance and address operational bottlenecks proactively.

Partner & Stakeholder Management • Coordinate with delivery partners to ensure timely and efficient service. • Manage escalations and resolve operational issues to maintain service standards.





Performance & KPI Management • Track and drive key operational metrics such as On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs. • Identify trends, analyse performance gaps, and implement improvement initiatives.

Reporting & System Updates • Maintain accurate MIS reports, POD completion, and real-time operational updates in systems. • Ensure data accuracy and timely reporting for operational visibility and decision making Valuable to Have- Experience in overseeing last mile operations of D2C brands Experience in owning key delivery metrics (On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs) Experience in creating MIS dashboards CTC - Upto Rs.10LPA (Basis last drawn) Location- Delhi, Okhla

📌 Assistant Manager-Last Mile Operations (India)
🏢 Talasha
📍 India